- Aldermen’s Office
- Aurora Public Library
- City Clerk’s Office
- Civil Service
- Community Information
- Community Services
- Development Services
- Development Services Team (DST)
- Planning and Zoning
- Home Page
- Comprehensive Plan
- FAQ
- Neighborhood Planning Initiative
- Planned Development Districts
- Property Zoning Search
- Zoning Map Book
- Zoning Ordinance
- Historic Preservation
- Home Page
- Guidelines
- Aurora: An Architectural Portrait
- Grand Army of the Republic Memorial Hall
- The Lincoln Highway
- Sears Homes in Aurora
- Researching Your Home
- Buying and Selling Historic Aurora Properties
- Historic Preservation Awards
- Public Restoration Projects
- Historic Disclosure Information
- Historic Windows
- Economics
- Public Works
- Downer Place Bridges
- Engineering
- Staff
- Discharge Monitoring Reports
- Help Desk
- Forms
- Links
- City Benchmarks
- Overview
- Control Monument No.1
- Control Monument No.2
- Control Monument No.3
- Control Monument No.4
- Control Monument No.5
- Control Monument No.6
- Control Monument No.7
- Control Monument No.8
- Control Monument No.9
- Control Monument No.10
- Control Monument No.11
- Control Monument No.12
- Control Monument No.13
- Control Monument No.14
- Control Monument No.15
- Control Monument No.16
- Control Monument No.17
- Control Monument No.18
- Control Monument No.19
- Control Monument No.20
- Control Monument No.21
- Control Monument No.22
- Control Monument No.23
- Control Monument No.24
- Control Monument No.25
- Control Monument No.26
- Control Monument No.27
- Control Monument No.28
- Control Monument No.29
- Control Monument No.30
- Control Monument No.31
- Control Monument No.32
- Control Monument No.33
- Control Monument No.34
- Control Monument No.35
- Control Monument No.36
- Control Monument No.37
- Control Monument No.38
- Control Monument No.39
- Control Monument No.40
- Control Monument No.41
- Control Monument No.42
- New Development
- Standard Specifications for Improvement
- EGov P&Z Inquiries
- Water Production
- Rain Barrel Program
- Buildings and Permits
- Economic Development
- Customer Satisfaction Survey
- Airport
- Emergency Management
- Finance
- Fire Department
- Fire Prevention
- Home Page
- Commercial
- Notice to Business Owners
- Address Posting
- Duct Smoke Detector Requirements
- Evacuation and Fire Safety Plan
- Fire Alarms
- Fire Lanes
- Fire Watch Requirements
- Fireworks
- Hood Suppression Systems
- Planning
- Operational Permits
- Request for Fire Department Participation
- Smoke Control Systems
- Temporary Fuel Storage Tanks
- Community
- Staff
- Green Initiatives
- Human Resources
- Information Technology
- Law Department
- Mayor’s Office
- Operations
- Home Page
- Staff
- Animal Control
- Maintenance Services
- Parks and Recreation
- Property Standards
- Home Page
- Staff
- FAQ
- Forms and Brochures
- Online Ordinance Violation Payments
- Abandoned Vehicles
- Adjudication
- Be A Good Neighbor
- Carbon Monoxide Detectors
- Clean-Up Days
- Commercial Vehicles
- Enforcement Articles
- Garage and Yard Sales
- Graffiti Hotline
- Heating Requirements
- Inspector Bike Program
- Junk and Trash
- Occupancy Standards
- Parking Requirements
- Recreational Vehicle Parking
- Property Registration Help Desk
- Vehicle Repair
- Weed Abatement
- Sanitation
- Street Maintenance
- Water and Sewer Maintenance
- Police Department
- Home Page
- Staff
- Care Program
- Citizen Police Academy
- Crime Free Multi-Housing Program
- Crime Prevention
- Crime Stoppers
- Drive Now. Text Later.
- Employee of the Month
- Heroin Awareness
- Neighborhood Groups
- Noise Ordinance
- Office of Professional Standards
- Timmothy Pitzen
- Pipes and Drums
- Police Pension Fund
- Recruiting
- Red Light Enforcement
- Security Alarm Systems
- Southeast Kane County TRIAD
- FAQ's
- Contact Us
- Links
- Public Art Commission
- RiverEdge Park
- Special Events
Home || Community Services || Customer Service || Disclaimer
City of Aurora Disclaimer
This web submittal site is intended for Non-Emergency use only. For emergency issues, you may call 911 by telephone.
All concerns and complaints submitted to the City of Aurora are reviewed by Customer Service personnel and forwarded to the appropriate city division for response. Any concerns or complaints submitted after normal business hours will be processed the following business day. Customer Service Division hours of operation presently are: Monday through Friday, 8 a.m. to 5 p.m.
All concerns and complaints require a name and telephone number in order to be submitted. If you wish to voice a concern or complaint anonymously, contact the City of Aurora by phone at (630) 256-INFO (4636), during business hours.
An issue tracking number will be generated for your Web Issue after you have entered your request. Please write this number down and use it when referencing this Issue. This issue number will be needed if you wish to make a status inquiry.
I've read and understand this disclaimer, and I wish to enter my request.

Get Your City News