Frequently Asked Questions
- What is the Chief’s name and mailing address?
- John Lehman, 75 N. Broadway Aurora, IL 60505
- What is the Department address?
- 75 N. Broadway, Aurora, IL 60505
- What is the Fire Department E-mail address?
- fire@aurora-il.org
- What is the Fire Department Fax number?
- (630) 256-4009
- What are the phone numbers of the fire stations?
- Central Station - (630) 256-4000
- Station 3 - (630) 256-4030
- Station 4 - (630) 256-4040
- Station 5 - (630) 256-4050
- Station 7 - (630) 256-4070
- Station 8 - (630) 256-4080
- Station 9 - (630) 256-4090
- Station 10 - (630) 256-4110
- Station 12 - (630) 256-4120
- How do I get a copy of a fire report?
- Submit requests in writing to: Aurora Fire Dept., Attn: Records, 75 N. Broadway, Aurora, IL 60505. Insurance companies and investigators must remember to include a $5 processing fee. Homeowners, renters and landlords can obtain a free copy of a fire report by going to Aurora Fire Department’s Central Station, filling out a FOIA request form and showing a valid ID. Hours are 9:00 a.m. to 3:00 p.m., Monday through Friday.
- How do I get a copy of an ambulance report?
- Contact Aurora Fire Department Records department at (630) 256-4000 between 9:00 a.m. and 3:00 p.m. Monday through Friday.
- How do I become a firefighter? When are you taking applications again?
- Information is available on the Human Resource Careers Page
- My C.O. detector / fire alarm is going off. What do I do?
- Call 911 immediately.
- Where is this street?
- Call Customer Service at (630) 256-4636 (info) for directions.
- What is the Fire Department's ISO rating?
- Currently, the Aurora Fire Department maintains a fire protection rating of "Class 2" though the Insurance Service Office
- I have several old cans of paint, solvents and thinners. How can I safely dispose of household-generated hazardous materials?
- The Naperville Fire Station #4, on the corner of Route 59 and Brookdale (1/2 mile south of I-88), accepts household waste every Saturday and Sunday (except holidays) from 9:00am to 2:00 pm. For more info: call (630) 208-3841
- Where can i get fire extinguishers refilled?
- The Fire Department does not service or refill fire extinguishers. Look in the Yellow Pages under fire extinguishers or fire extinguishing systems
- I need help installing my child's car safety seat. Who should i call?
- The Aurora Fire Department has certified car seat installers. You may call them at (630) 256-4000 to set up an appointment
- How can I arrange a tour of a fire station?
- Contact the Officer in charge at the station you want to visit, with the following exception: During October, Fire Prevention Month, all station tours are scheduled through the Fire Prevention Bureau (630) 256-4130.
- What's the number for the Aurora Police Department?
- (630) 256-5000 (non-emergency number).
- What's the number for City Hall?
- (630) 256-4636.
- How do I know which station is closest to my residence?
- You can call Central Station at (630) 256- 4000 or check our Fire Station Location Guide.
- How much does an ambulance transport cost?
- Resident fees range from $333.61 to $573.39 plus mileage.
- Non-resident fees range from $443.35 to $731.70 plus mileage.

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