Special Options

Seniors

Seniors (65 and older) are eligible for special 14-gallon orange bag program for trash. Bags are purchased in rolls of 20 at a variety of outlets for $33.00 View a list of orange bag retailers (PDF). Seniors will still receive a free 35 gallon recycling cart with weekly service. Stickers will still be required for bulk items. Please call Groot at 630-892-9294 to inquire about this option.

Low-Volume Users

The low-volume user option provides trash collection twice per month in a specially marked 35-gallon cart for $9.02 per month. Beginning the week of January 7th 2019, The City of Aurora's low-volume option provides trash collection every other week in a specially marked 35-gallon cart. Recycling will occur weekly using a 35-gallon cart. Please call Groot at 630-892-9294 to inquire about this limited option.

Low-Volume Collection Calendar (PDF)

Current Customers

Customers who currently use a Groot trash cart have the option of keeping their current cart or selecting a new one or change to a new trash cart of any of the three sizes. Current customers will still have to select a recycling cart. If current customers do not reply, they will keep their current cart size and be provided with a 65-gallon recycling cart.
  1. Can I opt out of the new program or is trash removal a requirement? What happens if I do nothing?
  2. What should we do with the old containers?
  3. How will I be able to choose my service option?
  4. Who will be responsible for maintenance / replacement of the new carts?
  5. How much do the carts hold?
  6. What are the sizes of the recycling bins?
  7. How will senior citizens register for the orange bag program?
  8. Will there be any charge if the homeowner wishes to get a different size?
  9. When and how will the carts be delivered?
  10. How will the homeowner be billed?
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