The Division of Property Standards enforces codes in neighborhoods and in rental properties, ensuring that neighborhoods and rental homes stay safe. Property Standards staff also works with neighborhood groups and individual residents to help them identify code issues, prevent blight and improve curb appeal in their neighborhoods.

Property Standards inspectors address problems including but not limited to:

• Abandoned cars or cars parked on grass
• Deteriorating houses (including broken windows, falling gutters and unsafe stairs)
• High weeds
• Illegal businesses in neighborhoods
• Junk and trash
• Substandard housing (including illegal basement apartments, unregistered landlords, overcrowding)
• Much more

The division also runs Aurora's rental and vacant licensing program. For the safety of residents and the protection of landlords, all rental properties in Aurora are subject to annual inspection and all landlords must be licensed. 

Be Prepared for Your Inspection

Pass the first time, avoid fees, and make sure your properties are safe for your renters by downloading this handy pre-inspection checklist (PDF), which is also available in Spanish (PDF). 

Register a Complaint

If you would like to register a complaint, please fill out a request through the city's Customer Service Division. Call them at 630-256-INFO (4636) or fill out an online complaint form. In order to provide the best level of service through the most accurate information, please provide a direct street address.
   
If you have an after hours complaint regarding no heat or carbon monoxide poisoning,  call 911.