Resident Screening Sites

Under the City Ordinance criminal background checks are mandatory.

Below is a list of a few web-based companies that provide comprehensive background check services on a state level. This list is provided only as a service to assist you in finding background investigation services, and is not meant to be an exhaustive list of such companies. This list is not intended as an endorsement or recommendation by the City of Aurora.

Criminal Background check must be a state or national search.
Remember! You have the power to prevent problems. You should use the most thorough process possible to screen prospective tenants because the worst time to screen your residents is during the eviction process.

Single Residential Units / Independent Property Owners

The following sites will benefit property owners of single residential units/independent property owners.

Company Name
Address Phone Number
Acranet CISI New Lenox, IL 815-215-1030 CISI Website
CLS Background
​ Investigations
P.O. Box 463
Lockport, IL 60441-0463
815-836-0236 CLS Website
E-Renter Bellingham, WA 877-332-0078 E-Renter Website
Investigative Screening
​and Consulting (ISC)
Mesa, AZ 85211 888-922-2547 ISC Screening Website
NTN-Chicago 2 E 22nd St. #303
Lombard, IL 60148
630-889-6030 ​NTN-Chicago Website
Email NTN-Chicago
People Facts Scottsdale, AZ 1-800-600-8999 x6006 PeopleFacts Website
Safe Rent Solutions Coppell, TX 800-811-3495 Safe Rent Solutions Website
SmartMove Woodlyn, PA 1-866-775-0961 My SmartMove Website
U.S. Search Culver City, CA 90230
800-877-3272 U.S. Search Website

Multi-Units / Larger Communities

The following sites will benefit property owners of multi-units/larger communities.
Company Name
Address Phone Number
AmRent, Inc. Atlanta, GA 30353 888-898-6196 AmRent Website
First Advantage SafeRent Services
Park Ridge, IL 60068
800-811-3495 First Advantage SafeRent Services Website
NTN-Chicago 2 E 22nd St. #303 Lombard, IL 60148 630-889-6030 NTN-Chicago Website ​
Propertyware Richardson, TX 1-855-976-9502 Propertyware Website
Real Page Inc.
Carrollton, TX 75007
877-325-7243 Real Page Website
Screening Reports Inc.
Bensenville, IL 60106
866-389-4042 Screening Reports Website

Please be aware of the following:

  • Criminal background checks must specify that they are STATE or NATIONAL criminal background searches.
  • Property Standards does not accept Been Verified, Instant Checkmate, PeopleFinders, or Tenant Verification Services.
  • Criminal Background Checks and Lease Addendums must be presented at time of initial inspection to avoid fines.
  • If disclaimer states, "DO NOT USE FOR TENANT SCREENING", Property Standards will not accept as proof of background check.
  • Please do not upload copies of Criminal Background Checks to the Online Portal. Due to the sensitive information included in these reports the City of Aurora cannot maintain copies of this information.