Aurora Building and Permits takes pride in meeting the time frame commitments made to the Chamber of Commerce during our fee structure changes in 2010.
Comprehensive consulting analysis for the following Cities and States confirm our contention that Initial Plan review time frame predictability and speed is the most important item that Building and Permits can control to improve the perception of our customer service and to promote development.
State of Massachusetts
State of Washington
Since Mayor Weisner took office in 2005 and staff was trained in Franklin Covey's 4 Disciplines of Execution, Building and Permits has monitored and reported to the Chamber our steady progress in reducing our "Development Cycle Timeline" by 231 days or %72% (2005 - 2012).