During combined sewage overflows, rivers and streams carry diluted sewage that contains bacteria. Contact with this raw sewage can spread disease. Here’s how to protect yourself:

• Be aware of Aurora’s CSO sites. A sign is posted near each outfall to warn the public.
• Avoid swimming, canoeing, kayaking, fishing and other water sports in the Fox River and Indian Creek during and soon after rainstorms and snow melt.
• Install basement backup protection through Aurora’s Sanitary Sewer Backup Prevention Assistance Program.

Report Sewer Backups

Any time sewage backs up into your basement, contact Aurora’s Water and Sewer Maintenance Division BEFORE calling a plumber. During normal business hours from 8 a.m. to 5 p.m. Monday through Friday, call 630-256-3710. After hours or on weekends and holidays, call 855-432-0062.

Report Illegal Dumping

Report illegal dumping, suspicious discharges from the storm sewer system, or soil erosion problems. Illegal dumping includes solid and liquid waste along any waterway in the City of Aurora. To report illegal dumping, call 630-256-3710 and provide an address or specific location, and photographs, if possible.

You can also report illegal dumping anonymously through the InfoAurora app, available for iPhone or Android. Just click ‘Create a Service Request’ to tag the exact location and submit photos.