Any time sewage backs up into your basement, contact Aurora’s Water and Sewer Maintenance Division BEFORE calling a plumber. During normal business hours from 8 a.m. to 5 p.m. Monday through Friday, call 630-256-3710. After hours or on weekends and holidays, call 855-432-0062.
Report Illegal Dumping
Report illegal dumping, suspicious discharges from the storm sewer system, or soil erosion problems. Illegal dumping includes solid and liquid waste along any waterway in the City of Aurora. To report illegal dumping, call 630-256-3710 and provide an address or specific location, and photographs, if possible.
You can also report illegal dumping anonymously through the InfoAurora app, available for iPhone or Android. Just click ‘Create a Service Request’ to tag the exact location and submit photos.