Special Events - Frequently Asked Questions
I have an idea for an event - how do I get started?
The first thing the event organizer should do is contact the Special Events office at (630) 256-3370 or [email protected]. Our staff will help you determine if your event will require a Special Event Permit and if it is feasible for the location the organizer has in mind. If so, the organizer can begin the process of applying for a permit.
I'm hosting an annual event. Do I need to reapply?
Yes, annual events must submit a complete application each year. Even the smallest logical change can require careful evaluation - and with a growing city, neighborhoods will have an evolving relationship with events from year to year.
What can I do if I miss the application deadline?
The City of Aurora recommends that the event organizer reschedules their event for a later date. Pursuant to Section 41.5-130 (c.4), Code of the City of aurora (2019), as amended, the Special Events Manager, or their designee, may consider late applications. The City cannot guarantee that any event application will be reviewed if it is submitted in less than the number of days prescribed in the City of Aurora Special Events Policy.
Why was my event permit application denied?
Private use of the public right-of-way is a privilege. There is no guarantee that any event request will be approved. Denials may result from missed deadlines, incomplete applications, policy violations, or a determination by the Special Events Review Panel that the event will place an undue burden on a particular geographic area or the City as a whole. Should an application be denied, the applicant may appeal the decision within five (5) business days of the date notice is given to the application by submitting a written notice of appeal through the City Clerk. Additional details may be found in Section 41.5-135, Code of the City of Aurora (2019), as amended. All appeals shall be subject to these procedures.
I'm a vendor - how can I participate?
The City of Aurora asks vendors to send an inquiry email to [email protected]. that includes their name, business, product and what event(s) he or she would like participate in. The City of Aurora Special Events will then connect the vendor with the appropriate event organizer(s), if possible.
I've submitted my application. What are the next steps?
Your date and location have been tentatively held and the Special Events office will be in contact with you to provide an explanation of the permit process and requirements applicable to your event. Simultaneously, the Special Events office will also begin coordinating with various departments and agencies to evaluate the potential approval of your event. The process can take anywhere from a few days to a few months, depending on a variety of factors.
How can I make a complaint about an event?
To report issues related to an event, please email [email protected] and the Special Events staff will consider your feedback when assessing future events.