Please click here for a list of financial assistance resources.

Please click here for the Senior Discount Water Application.

There are no convenience fees charged for any of the bill payment services we offer.

Pay Online

The City of Aurora offers a free and convenient online payment service available 24 hours a day.

Automatic Payment by Bank Draft/Credit Card

The City of Aurora offers Automatic Water Bill Payment which automatically withdraws your bimonthly water bill from your checking account on the due date.  To sign up for this service, simply fill out this form, attach a voided check and submit it to the Water Billing Division.  You can also self-register for this service through our online system.

The City of Aurora also offers Automatic Water Bill Payment by charging your credit/debit card for the bi-monthly water bill on the due date.  Registration for this service must be done through our online system.

To change or terminate your Automatic Payment, complete this form and return it to the Water Billing Division or use our online system.

Pay Over The Phone

To access our 24-hour automated phone service to pay your bi-monthly water bill by credit/debit card, please call 630-256-3600.

Pay Using Kiosk

Pay with cash, check, or credit/debit card at our payment kiosk available 24 hours a day located outside of City Hall, 44 E Downer Place, Aurora, IL.  You must have your account number to use this service and no change is given from the kiosk.

Pay By Mail

Send a check or money order to City of Aurora, PO Box 2697, Aurora, IL 60507-2697. Please include your account number on your check and allow at least 10 business days for mail delivery and processing.

Pay In Person

Water bill payments are accepted in person at two of our locations Monday through Friday 8:00am-5:00pm:

Aurora City Hall 44 E Downer Place, Aurora, IL

Aurora Customer Service Center, 3770 McCoy Drive, Aurora, IL

AREA BANKS, CURRENCY EXCHANGES, OR OTHER BUSINESSES ARE NOT AUTHORIZED TO ACCEPT CITY OF AURORA WATER BILL PAYMENTS