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Frequently Asked Questions
- What is the pH of City of Aurora tap water?
- Does the City of Aurora fluoridate the drinking water?
- What is the level of fluoride in Aurora's drinking water?
- Where can I find information about lead in drinking water?
- I have a softener that is programmable. What is the hardness of Aurora's tap water?
- Do I need a water softener in Aurora?
- What is the raw water source for the City of Aurora?
- How can I obtain the Consumer Confidence Report (Annual Water Quality Report)?
- Is our water safe to drink?
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- What is hexavalent chromium (chromium-6)?
- Is Aurora's water safe?
- Where does Aurora fall within the national standards for chromium?
- What is the difference between total chromium and chromium-6 (hexavalent chromium)?
- Does Aurora's water comply with California's health goals for chromium?
- If California's standard was applied to Illinois, how would Aurora measure?
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- How can I obtain a city water hookup if I’m in an unincorporated area?
- How may I obtain information about city water pressure?
- I’m having problems with low flow or pressure in certain parts of my home. What should I do?
- I have no water, low water pressure or my water has been turned off. What should I do?
- I would like my water turned on. Whom should I contact?
- My basement is flooded and/or my catch basin is backed up. What should I do?
- Can I arrange for a tour of the Water Treatment Plant?
- How do I obtain information on the city’s backflow control program?
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- What is a Precautionary Localized Boil Order?
- What is the reason for the Precautionary Localized Boil Order?
- How will I know when a Precautionary Localized Boil Order is in effect?
- Can I drink tap water during a Boil Order?
- Can I shower or bath during a Boil Order?
- Can I wash clothes during a Boil Order?
- Can pets drink tap water during a Boil Order?
- Are vending machines and ice makers that use city water to mix drinks safe to use during a Boil Order?
- What if I’m immuno-compromised?
- If I have any other questions?
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- ¿Que es una orden local de hervir el agua como medida de precaución?
- ¿Cual es la razon para la orden local de hervir el agua como medida de precaución?
- ¿Como me entero cuando una orden local de hervir el agua como medida de precaución entra en vigencia?
- ¿Puedo beber agua directamente del bebedero durante la vigencia de la orden de hervir el agua?
- ¿Puedo tomar un baño o una ducha durante la vigencia de la orden de hervir el agua?
- ¿Puedo lavar ropa durante la vigencia de la orden de hervir el agua?
- ¿Pueden las mascotas beber agua directamente del bebedero durante la vigencia de la orden de hervir el agua?
- ¿Es seguro usar las maquinas dispensadoras y las maquinas que producen hielo que usan el agua de la ciudad para mezclar bebidas durante la vigencia de la orden de hervir el agua?
- ¿Que pasa si mi sistema inmunologico se ve afectado?
- ¿Tiene usted mas preguntas?
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