The likely cause of stained laundry due to rusty water is fire hydrant usage in the nearby area from firefighting, water main flushing or hydrant flushing, whereby increased flow scours rust/iron deposits in the water main, discoloring the water.

If you experience this situation, keep laundry wet and rewash with a rust remover laundry supplement. You may also contact the City of Aurora Water Production Division at 630-256-3250 to request a similar product.

If rusty water occurs at your residence, perform internal flushing of cold water and avoid use of the hot water until the cold water is running clear.