How are damaged or delayed goods handled?
Goods and materials must be properly packaged. Damaged goods or materials will not be accepted, or if damage is not readily apparent at the time of delivery, the goods shall be returned at no cost to the city. When goods cannot be inspected at the time of delivery, the city reserves the right to inspect the goods at a reasonable time subsequent to delivery.

Delays in shipment shall be reported immediately by the vendor to the city. The city reserves the right to cancel any order where goods are not received within 90 days of the purchase order date, unless a longer delivery period is specified in the Invitation to Bid or on the face of the purchase order.

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1. What do I need to know about pricing?
2. What information must appear on shipments, invoices and packing slips?
3. What do you need to know about payment?
4. How are damaged or delayed goods handled?