I’m having problems with low flow or pressure in certain parts of my home. What should I do?
First, if possible, check with your neighbors to see whether they are experiencing similar problems. If they are, it’s possible there may be a problem with our system, such as a water main break, and we should be notified so that corrective action may be taken. If not, the problem may be in the plumbing system in your own home, especially if the problem occurs only in certain parts of your home.

Water piping in older homes is susceptible to reduction in effective size due to internal scale buildup. If this happens, reduced flow or pressure at specific fixtures may be observed. Other possible causes may include partially plugged strainers or aerators. In such cases, if cleaning the strainer fails to correct the problem, a licensed plumber should be consulted.

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1. How can I obtain a city water hookup if I’m in an unincorporated area?
2. How may I obtain information about city water pressure?
3. I’m having problems with low flow or pressure in certain parts of my home. What should I do?
4. I have no water, low water pressure or my water has been turned off. What should I do?
5. I would like my water turned on. Whom should I contact?
6. My basement is flooded and/or my catch basin is backed up. What should I do?
7. Can I arrange for a tour of the Water Treatment Plant?
8. How do I obtain information on the city’s backflow control program?