Can I arrange for a tour of the Water Treatment Plant?
Unfortunately, since the events of September 11, 2001, many public utility facilities, such as water and wastewater treatment plants, have discontinued the practice of providing tours. Such facilities are considered potential terrorist targets, and security has been increased to protect them. Therefore, tours of the Water Treatment Plant are not offered to the general public.

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1. How can I obtain a city water hookup if I’m in an unincorporated area?
2. How may I obtain information about city water pressure?
3. I’m having problems with low flow or pressure in certain parts of my home. What should I do?
4. I have no water, low water pressure or my water has been turned off. What should I do?
5. I would like my water turned on. Whom should I contact?
6. My basement is flooded and/or my catch basin is backed up. What should I do?
7. Can I arrange for a tour of the Water Treatment Plant?
8. How do I obtain information on the city’s backflow control program?