My name does not appear on my utility bill but I am the secondary joint holder of the utility accounts for my home. Can I apply for the rebate?
You may apply for the rebate but the city must first confirm that you are a joint account holder for the electric and gas accounts. Legal responsibility for an account is established by the name of the eligible individual appearing on the utility bills. If your name does not appear on the electric and gas bills, you must present your rebate application in person. An Accounting Division staff member will place a call to the utility company together with the applicant to confirm the applicant’s responsibility for the account. To avoid the necessity for filing in person in the future, eligible individuals should become the sole or primary joint holder of the accounts for their residence.

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1. I have an Aurora mailing address but I am outside of the corporate limits. Do I qualify for a rebate?
2. I applied last year, do I need to apply each subsequent year?
3. My bills are extremely high. Can I apply for more than the standard rebate?
4. I’m not sure if I should apply for the standard rebate or if I would be eligible for more than the standard amount. How do I know which type of rebate to apply for?
5. I did not save last year’s utility bills. Can I still apply for the rebate?
6. My home is all electric. Can I apply for just that portion of the rebate?
7. My name does not appear on my utility bill but I am the secondary joint holder of the utility accounts for my home. Can I apply for the rebate?
8. My rebate application always gets delayed. What am I doing wrong?