Senior citizens will receive a separate mailer to confirm their registration in the orange bag program. All questions regarding the orange bag program should be directed to Groot Services via phone at 630-892-9294.
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Residents can dispose of the containers by placing a "please remove" note. Residents may also write directly on old containers. Groot will only take the containers with clear indication that they are to be removed.
The new carts will be property of Groot Services, and therefore they will repair or replace any damaged carts. If a cart is stolen, fill out a police report and they will replace the cart.
The bill will come from Groot quarterly, every 3 months.