What do I do if an inlet or catch basin is clogged by debris and rainwater is not entering the storm sewer system?

If you have an inlet or catch basin near or within your property, try to regularly keep the area clear of debris such as leaves, yard clippings, and garbage. If an area is not draining properly due to clogged inlets/catch basins, or the structure pipe outlet, contact the City’s Water and Sewer Maintenance Division (630) 256-3710 or after hours at (855) 432-0062.

Show All Answers

1. What are Storm Sewers, Catch Basins, and Inlets?
2. What do I do if an inlet or catch basin is clogged by debris and rainwater is not entering the storm sewer system?
3. My basement has backed up and flooded, what can I do?
4. Why is there standing water on my property after it rains?
5. What can I do to reduce the amount of standing water on my property?
6. Can I connect to the storm sewer system?
7. I believe my neighbor is causing flooding on my property. What can I do?
8. When would the City undertake a drainage project to fix a drainage issue?