Official website for the City of Aurora, Illinois. Mayor Tom Weisner

Complaints

If you feel you have a complaint, please call your Alderman or his office to express it. Common issues handled by the Alderman’s office include:

  • Junk and/or trash in a neighbor’s yard.
  • A house or garage that is not kept up to code standards.
  • Junk vehicle(s) parked in a driveway.
  • More than one (1) unlicensed vehicle parked in a driveway.
  • Cars parked on the grass or lawn.
  • Vehicle parked on the street over the 48-hour parking limit.
  • Dead trees in yard or on public right of way.
  • Tall grass over 8 inches or weeds in a lot or yard.

Aldermen also handle requests such as:

  • Additional street lights.
  • Stop and yield signs or other signage such as handicapped parking, no parking and disabled child.
  • Special Service Areas (SSA): Residents can request an SSA for their street, which could involve storm sewer, sidewalks, curb and gutter, street lights, and a rebuilt street. This is done on a 50/50 basis with the city paying 50% and the residents paying 50%. It can be done by the residents paying their share through their taxes over a period of years.