FREQUENTLY ASKED QUESTIONS
What is aggregation?
Under aggregation, local officials bring citizens together to gain group buying power for the purchase of competitively priced electricity from an alternative retail electric supplier certified by the Illinois Commerce Commission.
How is the City of Aurora able to choose a certified electric generation supplier on my behalf?
In March 2012, the City of Aurora residents voted to allow the City of Aurora to contract for an electricity generation supplier on their behalf.
What is my rate with the aggregation program?
Under the aggregation program, you will receive a fixed rate of 8.086 cents per kilowatt-hour (kWh) for generation.
How will I know if I can save money under the City of Aurora electricity aggregation program?
ComEd's Price to Compare is adjusted every month. Visit www.PluginIllinois.org to compare rates or call 630-585-5266 for help understand your options.
What do I need to do if I want to be included in this aggregation program?
You do not need to do anything to receive the discounted generation pricing under this program.
If I join the City of Aurora electricity aggregation program, who will deliver my power, read my meter and respond to emergencies, such as power outages?
ComEd will be responsible for the delivery of power to your home or business. Since ComEd still owns the wires and poles that deliver power to you, ComEd will continue to read your meter and restore power after an outage.
Is your price fixed or does it vary?
In this program, the rate you will receive is fixed, so your price will not change throughout the term of the agreement.
What does "opt out" mean?
"Opt out" means that you can decide not to participate in the program at any time during the term of the agreement without incurring a penalty.
What happens if I do not send in the opt-out form?
If you do not return the opt-out form by the due date, you will be included in the City of Aurora's electricity aggregation program and will begin receiving competitively priced electricity from Homefield Energy.
Can I opt out over the phone?
Yes. If you want to opt out over the phone you can call Homefield Energy 866-694-1262 Monday - Friday 8am - 7pm CT.
Can I leave the program at a later date?
Yes. You may opt out of the program at any time.
I've received other offers from electric suppliers. Why should I choose the City of Aurora's aggregation program?
Homefield Energy's aggregation program is the only program endorsed by the City of Aurora.
What are my energy supply choices if I decide to opt out?
You will be placed with ComEd or you can shop for an alternative electricity supplier.
I opted out of the first phase of the electricity aggregation program and elected to have ComEd as my supplier. If I would like to stay with ComEd for the second phase of the program, do I need to opt out of the city's electricity aggregation program again?
Yes. Each time the city's supply contract expires under its electricity aggregation program and a new contract is executed, another opt-out election is necessary.
I am currently receiving power from an alternative electricity supplier (i.e., not the supplier for the city's aggregation program or ComEd). Do I need to participate in the opt-out process?
No. You are automatically opted out of the program and will not be switched away from your current supplier.
If I join the aggregation, can I stay on budget billing?
Yes. You will remain on budget billing with the ComEd portion of your bill.
Can I still have my payment automatically deducted from my checking account as I do now?
Yes. How you pay your electric bill will not change.
If I opt-out of the program can I return at a later date?
Yes. You can return to the city's program at any time. However, if you opt-out and do not choose an alternative supplier within 60 days, you will be required to remain with ComEd for 12 months. You will not be able to return to the city's program during that time.
If I am receiving power from an alternative electricity supplier and I want to opt-in to the program, what should I do?
You can opt-in by phone at 866.694.1262. A Homefield Energy representative will be happy to help you.
Keep in mind that termination penalties may apply when breaking supplier contracts early. Carefully read the terms and conditions statement provided by your current supplier before making a decision.